MSF Tembo : Search results (2024)

About this resource

Induction resources

You willfind the recordings of the latest live sessions of the Induction Training, heldduring the week commencing July 27, 2020.

Please be aware that this is internal MSFmaterial, so please do not share it externally.

If youattended the sessions, this is the space where you find all the materials usedduring the live lectures: presentations and recordings.

If you didnot attend the live sessions, you can still benefit from consulting andwatching the recorded videos.

Induction training

Theintention of the COVID-19 Induction Training is to offer a structured introduction to COVID-19 and to the possibleresponse interventions in MSF projects.

Main goals of the training

At the end of the Induction Course,participants will be:

Target audience

• Medical &Paramedical Coordinators and Managers (i.e. MedCos, PMRs, MAMs, NAMs, IPC, HP,WASH, etc.)
• FieldCos

Before departure tothe field / before starting Covid-19 related interventions at field level.

All other profiles are welcome to attend the training.

List of contents

ABOUT THE COURSE

This course describes what personal data is, why it is important to protect it, what GDPR is, and the use of this regulation within MSF. It describes the consequences for MSF in case of inadequate data protection, where to go in case of a breach, and how to clean sensitive data from our electronic devices and our desktops.

ENROLMENT

Most staff are able to enrol themselves into the course at any time, however for MSF Tokyo staff please contact satoko.soma@tokyo.msf.org to get access to the Japanese version.

About the Course

The course is for all those who use DHIS2 software – MSF-OCA’s Health Information System. DHIS2 is used to enter, analyse and report on all routine medical data collected in MSF projects in the field.

Enrolment

The course will be open to anyone who wishes to use it.

Certification

Certification is not provided. However a BADGE will be provided on the successful completion the end of each module. There will be assessments at different stages throughout the course.

Target Audiente

All users of DHIS2 software including field users, epidemiologists, and HQ Health Advisors.

Training Approach

Use of interactive videos, short reference sheets, and text embedded in a “book” within each e-learning module.

Evaluation

Assessments at different stages within the module. This could be within the videos, an activity within the module or an assessment at the end.

Learning Objectives

• To use DHIS2 software to enter, analyse and report on medical data in the field and at HQ.
  
• To describe how to manage user access to DHIS2 according to specified roles in missions and projects.

List of Contents

• e-learning orientation
  
• Introduction to DHIS2
  
• Module 2 – Data Collection
  
• Module 3A – Data Entry App
  
• Module 3B – Data Capture App
  
• Module 4A – Data Visualizer App
  
• Module 4B – Event Reports App
  
• Module 4C – Dashboard App
  
• Module 5 – MSF Reports
  
• Module 6 – Printing Forms
  
• Module 7 – User Management
  

ABOUT THE COURSE

Thisself-paced course developed by OCG will introduce you to the concepts of Diversity,Equity and Inclusion (DEI). It will give you an insight on DEI and their related concepts, and highlight why MSF made a commitment towards DEI and what it means for the organisation and its staff.

TARGETAUDIENCE

Thiscourse is for all MSF staff, regardless of position or place of recruitment.

DURATION

It should take you around 55 minutes to completethis course.

However, the course part is divided into small modules of 15 minutes maximum that you can take at your own pace.

LEARNING OBJECTIVES

At theend of this course, you should be able to:

• define and explain what Diversity, Equity and Inclusion are, and understandtheir related concepts.
• reflect on individual perceptions, actionsand contributions around DEI.

LIST OF CONTENTS

• Introduction
• Diversity
• Equity
• Inclusion
• Final thoughts

METHODOLOGY

This courseis interactive and include scenarios, quizzes and a combination of multimediamaterials (video, audio, text,)

There isalso a learning journal for you to write down your personal reflection.

EVALUATION

Severalquizzes are included throughout the course to test and reinforce yourunderstanding.

CERTIFICATION

Aftersuccessful completion of this course, participants will receive a certificateand a digital badge awarded by MSF OCG.

RELEASE & UPDATE

Course releasedfor the first time in July 2023.

OC VALIDATION

This course is validated for use by OCG and OCB staff.

TECHNICAL CONSIDERATIONS

This course requires aninternet connection. Therefore,it is not possible to do this course offline.

It canbe completed on a computer, laptop, tablet or mobile phone.

About the course

Effective preparation for managing patients with DR TB requires both theoretical learning and practice and discussion under the oversight of experienced clinicians. This course is the compulsory theoretical study that needs to be successfully completed in order to enroll in a tutored online course or an in-person face-to-face course.

Target audience

Duration

This course consists of eight modules, each of which requires 2-3 hours of study. It is entirely self-paced so the participant can do this entirely in their own time. It is however recommended that to maintain momentum, that the total study time is spread over no more than four weeks.

Learning objectives

On successful completion of this course, participants will be ableto:

• integrate DR-TB epidemiology whenapproaching potential TB cases.
• request and appropriately interpretDR-TB diagnosis tests.
• prescribe standardized orindividualized DR-TB treatment regimens as per MSF guidelines.
• identify and manage barriers to andmotivations for patients to complete DR-TB treatment.
• detect, manage, and report adverse eventsrelated to DR-TB treatment.
• adapt DR-TB management tospecificities of paediatric patients (from diagnosis to follow-up)
• document DR-TB treatment correctly to ensureproper patient care and programmatic monitoring.
• detect and manage latent TB infectionin contacts of DR-TB patients.

List of contents

Methodology

During this course participants will study carefully prepared content drawn from the latest international guidelines. The teaching content, drawing on evidence-based teaching strategies, uses a combination of multimedia materials, including video, audio, text and animations. Short quizzes and a few short assignments are interspersed throughout all the modules to stimulate effective learning.

Evaluation and Certification

Requirements/Prerequisites

You need to be a medical doctor or clinical officer, actively engaged in clinical decision-making in the management of patients with DR TB. Access to this course will be given only on acceptance for this course via the enrolment process explained in the next section.

Enrolment

About the Course

Each part is introduced by a Video – a testimony from the field about the topic you are going to go through.

Each module is done the same way – Introduction to the topic – A quest (either in your mission physical documents or in MSF knowledge platform – A challenge with questions and exercises)

Anytime you can ask for Help by clinking on the “HELP” button at the end of each module

Duration of the course

6 hours

Learning Objectives

Participants will be able to integrate all supply chain processesaccording to the MSF Supply chain guideline, to support medical and logisticsoperations

List of Contents

7 parts

1.Supply Operations

2.Collaborative planning and definition of needs

3.Procurement

4.Transport

5.Customs

6.Stock Management

7.Supply Information Systems

All modules are stand alone – we can either start from the beginning or pick up 1 module depending on needs.

How to enrol

Self-enrolment

Certification

Badge and certificate

Who is this course for ?

The E-Nitial Supply Chain Management training is designed for new collaborator in the MSF Supply Chain and non-supply collaborators. It is an introduction to the MSF Supply chain allowing all participant to understand the impact of each step of the supply chain on the operations

Evaluation

By the manager on site

About the Course

Each part is introduced by a video - a testimony from the field on the subject you are about to discuss.

Each module proceeds in the same way - Introduction to the subject - A quest (either in the physical documents of your mission or in the MSF knowledge platform - A challenge with questions and exercises).

At any time, you can ask for help by clicking on the "HELP" button at the end of each module.

Course duration

6 hours

Learning objectives

Les participants seront en mesure de comprendre tous les processus de lachaîne d'approvisionnement conformément aux Guidelines Supply de MSF, afin desoutenir les opérations médicales et logistiques.

Liste des contenus

7 parts

1. Opérations d'approvisionnement

2. Planification collaborative et définition des besoins

3. Approvisionnement

4. Transport

5. Douane

6. Gestion des stocks

7. Systèmes d'information sur les approvisionnements

Tous les modules sont autonomes - nous pouvons commencer par le début ou reprendre un module en fonction des besoins.

Comment s'inscrire

Auto-inscription

Certification

Badge et certificat

A qui s'adresse ce cours?

The E-Nitial training on supply chain management is intended for new staff in the supply chain of MSF and anyone involved in the supply chain (LogCo/ LTL/ etc…). This is an introduction to the MSF supply chain allowing all participants to understand the impact of each stage of the supply chain on operations.

Assessment

By the manager in the field

ABOUT THE COURSE

learning journey is addressed to the staff who are involved in all aspects of an Ebola response strategy. It will give you an understanding of the disease, response strategy and staff health support needed to respond effectively to an Ebola outbreak.

TARGET AUDIENCE

It targets:

• Coordinators: Head of missions, Medical Coordinators, Project Coordinators and Project Medical Referents
• Nurses, Doctors, Midwives, psychologists
• Health promoters
• Logisticians
• Watsan staff
• HQ staff from Medical, Operations and Logistics departments

DURATION

It should take 1h45 minutes to complete Journey A. You can take it as your own pace. The course is divided into small bite sized e-Learning modules ranging from 5 minutes to 15 minutes.

LEARNING OBJECTIVES

At the end of this journey, you will be able to:

• Identify the symptoms of Ebola
• Differentiate between alert, contact, suspected, probable and confirmed cases
• Explain how to cut the chain of transmission
• List the various elements of the response strategy
• Describe the role of each pillar in the disease transmission pattern
• Explain the relationship between the seven pillars guiding an Ebola response
• Construct the standard staff health circuit in a mission
• Define stress
• Illustrate the specific stress factors caused by the Ebola situation
• Define behaviours that can help reduce stress

LIST OF CONTENTS

• Characteristics of the disease (symptoms and case definitions)
• The 3 Priorities of an Ebola response
• Definition of community and community engagement
• The 7 pillars of an Ebola response strategy
• Staff health resource person in an Ebola response
• Stress factors linked to Ebola and behaviours that can help reduce stress

METHODOLOGY

• Through this course, you be immersed in a story which spans across three episodes
  
• You will interact with a combination of multimedia materials (videos, audio, text, animations, infographics etc.)
  
• The course also encourages your self-reflection. You will be exposed to thought-provoking sequences and be provided with a learning booklet to write down your personal reflection and help you track your learning progress

EVALUATION

The course includes short quizzes to test your knowledge.

CERTIFICATION

Upon course completion, you will receive a certificate and a digital badge awarded by MSF OCG.

REQUIREMENTS/PREREQUISITES

You are strongly encouraged to take the Introduction to Ebola course (Ebola level 1) before this course.

ENROLMENT

You will need to use the enrolment key provided on the Ebola Response Strategy Hub to register to Ebola Response strategy Journey A.

RELEASE & UPDATE

This course was released for the first time in March 2023.

TECHNICAL CONSIDERATIONS

• The course can be completed on a computer or a laptop

About the Course

This learning is addressed to staff who are involved in some but not all aspects of an Ebola response strategy. It will give you an understanding of the disease, response strategy and staff health support needed to respond effectively to an Ebola outbreak.

TARGET AUDIENCE

It targets:

• Hygienists
• House staff
• Biomed staff
• Waste management staff
• Pharmacists
• Human Resources and Finance staff
• Epidemiologists
• Laboratory technicians
• Watchmen
• Drivers
• All HQ staff working for departments other than Medical, Operations and Logistics departments

DURATION

It should take 1h30 minutes to complete Journey B. You can take it as your own pace. The course is divided into small bite sized e-Learning modules ranging from 5 minutes to 15 minutes.

LEARNING OBJECTIVES

At the end of this journey, you will be able to:

• Identify the symptoms of Ebola
• Differentiate between alert, contact, suspected, probable and confirmed cases
• Explain how to cut the chain of transmission
• List the various elements of the response strategy
• Construct the standard staff health circuit in a mission
• Define stress
• Illustrate the specific stress factors caused by the Ebola situation
• Define behaviours that can help reduce stress

LIST OF CONTENTS

• Characteristics of the disease (symptoms and case definitions)
• The 3 Priorities of an Ebola response
• Definition of community and community engagement
• The following pillars of an Ebola response strategy: Care (triage and health structures); Environmental Decontamination and Safe Transport; Community engagement; Access to Non-Ebola Care
  
• Staff health resource persons in an Ebola response
  
• Stress factors linked to Ebola and behaviours that can help reduce stress

METHODOLOGY

• Through this course, you be immersed in a story which spans across three episodes.
  
• You will interact with a combination of multimedia materials (videos, audio, text, animations, infographics etc.).
  
• The course also encourages your self-reflection. You will be exposed to thought-provoking sequences.
• You be provided with a learning booklet to write down your personal reflection and help you track your learning progress.
  

EVALUATION

The course includes short quizzes to test your knowledge.

CERTIFICATION

Upon course completion, you will receive a certificate and a digital badge awarded by MSF OCG.

REQUIREMENTS/PREREQUISITES

You are strongly encouraged to take the Introduction to Ebola course (Ebola level 1) before this course.

ENROLMENT

You will need to use the enrolment key provided on the Ebola Response strategy Hub to register to Ebola Response strategy Journey B.

RELEASE & UPDATE

This course was released for the first time in March 2023.

TECHNICAL CONSIDERATIONS

• The course can be completed on a computer or a laptop

ERT aims to empower key mission staff to perform strategic activities related toemergencies.

WHO IS THIS COURSE FOR?

Staff who will be involved in emergency management.

Learning Objectives

1. Be better prepared to be able to detect and appropriately manage emergency alerts
2. Know what the main emergency intervention criteria are (i.e. how to analyse different scenarios).
3. Know what the main emergency intervention strategies and procedures are (i.e. how to adapt intervention to different situations).
   

DURATION

The course is 75 hours long.

List of Contents

0. Intro to emergencies
1. Alert Detection
2. Alert Investigation
3. Epidemics
3.1.Measles
3.2. Mass vaccination
3.3.Malaria
3.4. Cholera
3.5. Meningities and otheremerging diseases (Filovirus, Diphteria, Hepatitis E)
4. Nutrition
5. Natural Disasters
6. Complex Emergencies
Key concepts transversally: WASH, CE, MH, SV,…

TRAINING APPROACH

ERT consists of a mix of eLearning modules, videos, jobs aids, and reading lists.

EVALUATION

Participants will need to submit different assignments that will be assessed by the course facilitators following a rubric.

CERTIFICATION

After having done all the assignments and participated in the virtual session of each module, you’ll be able to download your badge/certificate.

HOW TO ENROL

The Learning Unit will approve of the list of participants selected by the selection committee.

About the Course

Welcome to the Energy level 1! This training aims at improving the knowledge about energy of all MSF staff. This course has been designed following the logtech competencies matrix, this course corresponds to the level 2.

The competencies for the energy level 1 course are:

• Able to design a basic electrical system: source choice (generator), a distribution system design (circuit) and a protection system design (circuit breaker, residual current device).

• Know how to ensure the safety of a small existing installation (office, house) (insulation, earthing/grounding, residual current devices, limiters, stabilisers, lightning protection).

• Able to set up backup systems to ensure continuity of service.

• Able to repair, alter or replace defective parts in a simple domestic circuit to reduce malfunctions and risks.

• Able to provide follow-up on maintenance of all types of moderate‐sized infrastructures.

At the end of the course, you will be able to define all the first steps to take into account to ensure that electrical systems in MSF are safe and not Hazardous for the people

This courseis an online course where you will mix short explanatory videos with practical exercises to achieve step by step the learning objectives. If you finalize successfully all the proposed exercises and the final quiz, you will obtain abadge.

DURATION

The duration of the course is 2 hours.

TARGET AUDIENCE

The target of this course is national and InternationalLogisticStaff that should have knowledges about energy.

CERTIFICATION

At the end of this online course, you will receive a badge. To achieve this badge, you must follow all the modules until the end and to pass the final quiz.

Learning Objectives

You will be able to:

1. Use thegenerator sizing toolto calculate the power of a generator in function of the needs
2. Differentiate thedifferent kindsof voltage regulatorsand explainwho it works.
3. Define all the steps to set up abasicandsafe single-phase electrical installation
4. Describe theelementsof a grounding system and explain how to install it
5. Explain thedifferent sources of energy used in MSF

List of Contents

Module 0: welcome

Module 1 : Sizing generators and protecting equipment

Module 2: Electrical installations

Module 3: Energy sources

Module 4: Final quiz!

About the Course

By taking Family Focal Points during critical incidents course,you will learn in an interactive and reflective way which are theresponsibilities of a family liaison in the reporting and in the psychosocialaccompaniment aspects and which are the limits.

You willunderstand the responses of a person living a traumatic situation, how to supportthem, how to use different communication abilities, how to ensure confidentialityand create a trustful relationship with the family.

Finally, you will learn about the latest investigations in empathetic distress and how tocope training your resilience abilities.

Who is this course for?

This course is for allMSF staffidentified aspotential candidateto act asFamily Focal Point during acritical incidentand willing to assume the responsibility.

Learning Objectives

In this course you will learn to:

• Identify what is a critical incident and its potential consequences.
• Identify the composition of Crisis Team at field level, capital and HQ. Roles. Communication lines.
• Identify main actions to do when there is an open and a close incident.
• Identify appropriate answer to media, social network, community, community leaders and MSF colleagues when requested to give information about the incident (preserve confidentiality)
• Identify what the reporter role entails.
• distinguish the characteristics of a potential traumatic event
• Identify what is normal and worrying reactions at short, medium and long term.
• Recognize vulnerable family members.
• Identify the impact of incidents specific to each phase...
• Identify consequences of living with uncertainty among family members, including psychological ones.
• Identify what the families need in each phase, including psychological support.
• Identify what FFP can do to accompany families.
• Identify the meaning of confidentiality and risks of broken it.
• Identify how tow to stablish trustful with families.
• select the most appropriate communication manner during all encounters with the family.
• Identify how can affect the stress.
• Identify your copying mechanisms.
• Recognize how being in contact with family's suffering can affect
• Recognize what you can do to take care of yourself (based on stress management)
• Identify activities to increase your own resiliency capacity.

List of Contents

The course consists of three modules thatwill introduce you to:

• Key concepts on Crisis management and communication lines during a critical incident.
• Key responsibilities and limits in the role of family liaison.
• Key concepts on Trauma, its consequences, and normal reactions during and after a traumatic event.
• Families’ main needs during an open incident, including identification of vulnerable family members.
• How to identify individual and family copying resources.
• How to support the family in their needs all along the process, how to empower the family.
• Communication abilities, verbal and nonverbal to apply all along the process, including during difficult moments.
• Reporting abilities.
• Importance of having a trustful relationship with the family. Key concepts on how to stablish and maintain it.
• Key ideas on the importance of confidentiality.
• Self-care and emotional regulation, abilities to increase your resilience.

Training Approach

This e-learning course will take around 7 hours, including watching the videos and doing reflexional exercises.

The training has a second part, consisting in a face-to-face workshop. Each mission will select some of the learners to participate in the face-to-face workshop.

The completion of the Psychological First Aid training will be part of the path for the complete training for Family Focal Point.

Those not participating in the Face2face workshop will have the opportunity to participate in an online workshop.

The training itinerary includes yearly online webinars (frequency to be defined).

DURATION:7Hours

HOW TO ENROL?

Enrolment with authorization. This program is for staff selected by the mission to perform the role of Family Focal Pointduring critical incidents.

CERTIFICATION

Upon completion of the three modules, you are entitled a Tembo completionbadgeandcertificate.

About the Course

This eBriefing gives a solid induction into MSF Field Communications practices for communications staff in the field. It is divided into 6 modules, each one touching on a different aspect of communications in the field.

METHODOLOGY

The eBriefing requires self-paced learning based on readings, case studies, videos, animations and quizzes.

HOW TO ENROL

This eBriefing is compulsory for new Field Comms Managers and Officers. Enrolment information will be provided by recruiters or Communication advisers.

Other staff can apply by contacting the Field Comms Unit: fieldcomms.learning@vienna.msf.org

WHO IS THIS COURSE ADDRESSED TO?

The Field Comms eBriefing is aimed at Field Communication Managers, Field Communication Officers as well as all other Field Comms positions.

CERITIFICATION

A badge is available on completion.

List of Contents

• Medical action & speaking out: In this module you will learn how témoignage, or speaking out, is part of MSF’s identity and how MSF’s communications have evolved in recent years. Communicating strategically
• Communicating strategically: In this module you will learn how communications support MSF operations and how to develop strategic communications in a specific operational context involving operational colleagues.
• MSF’s communication network: In this module you will learn about the roles and relationships of the different positions within the MSF communications network.
• Your role in field communications: In this module you will learn about the main responsibilities of your position and who to approach for validating and sharing your communications.
• Working with the media: In this module you will learn about the MSF approaches and tools for comprehensive media management, including in crisis situations.
• Creating content: In this module you will differentiate among the variety of communications tools used in MSF and learn how to produce content in line with MSF standards.

About the Course

** EXTERNAL TRAINING :

• Seleccionado e identificado por OCBA
  
• SPA
  
• 45 min
  
• Sin certificado
  
• Gratuíto
  

Video proveído por CIRCUITOR para conocer los diferentes sistemas para colocar paneles solares sobre tejados.

Consideraciones formación externa:

• Dada que esta formación es externa de MSF, MSF no ofrecerá insignias de TEMBO para estos cursos. En algunos casos, los cursos individuales pueden ofrecer su propio certificado u otro reconocimiento cuando termines el curso.Tembo NO será responsable del registro, operación, soporte o certificación del curso.

• Recuerda que la finalización de la formación externa en líneano le exime de seguir lasnormas MSF, protocolos, procedimientos, políticas o códigos de conducta de la organización.

• Si tienes dudas sobre qué curso puede ser mejor para ti o deseas más información sobre cómo acceder a la formación online, por favor, hable con su supervisor o HR y pide ayuda.

About the Course

This is a Self paced e-learning on Hand hygiene skills for all staff (medical and non medical) who work in or visit MSF Country Programmes.

Enrolment

This course is open for all MSF staff. Click on Enrol to start the course.

Certification

Upon completion of the course, a badge is obtained that recognises the correct completion.

Training Approach

Self Paced e-Learning containing videos

Target Audience

All staff working or visiting MSF Country Programmes.

Duration

30 minutes

Learning Objectives

By the end of these course you should feel able to

1. Identify the correct moments for Hand Hygiene  
2. Recognise common myths and misinformation about Hand Hygiene and act to prevent them
3. Describe three exceptions when Alcohol Handrub is not recommended 
4. Value why hand hygiene is a critical component of preventing the spread of germs and infection 

List of Contents

• Foundation module PLUS

EITHER

• (2) Hand Hygiene for staff doing clinical procedures

OR

• (3) Hand Hygiene for non-clinical staff

About the course

Use the basic functionalities of the HOMERE software.

Target audience

All HOMERE users

Duration

6h

Learning objectives

At the end of this e-Learning, you will be able to use the basic functionalities of the HOMERE software.

List of contents

This e-Learning is composed of:

Methodology

• Mix of supporting resourcesuser guides and videos

• Exercises to practice in a real Homere software Environment

Evaluation

At the end of the training, a Final Quiz will allow to measure your understanding of the different Homere functionalities seen in the introduction and 6 technical modules.

Certification

To obtain the certificate and/or badge, you must have completed all the compulsory activities, including the satisfaction survey, AND have obtained a score of 75% in the final quiz.

Enrolment

Open self-registration

About the Course

Summary :Use the basic functionalities of the Homer software.

Target:all HOMERE users

How to register: Open self-registration with Password -onlyOCBA

Duration :5H

When you have completed the content of this course, you will be awarded a badge.

Résumé : Utiliser les fonctionnalités de base du logicielHomère.

Public cible:tous les utilisateurs HOMERE

Comment s'enregistrer:Auto-inscription libre-onlyOCBA

Durée:5H

Une fois le contenu de ce cours terminé vous recevrez un badge.

Learning Objectives

At the end of this e-Learning, you will be able to use the basic functionalities of the HOMERE software.

A l'issu de cet e-learning, vous serez capable d'utiliser les fonctionnalités de base du logiciel HOMERE.

List of Contents

This e-Learning is composed of :

• Librarycontains the user guide of OCBA
• Technical content(technical sheets and videos) organized into an introduction and 7 thematic chapters
• Practice Quizto test your knowledge and understanding of the technical content at the end of each chapter
• Final Quizthat gives you a final and global vision of your understanding of all chapters and HOMERE functionalities.

Cet e-Learning est composé de :

• Bibliothèque contenant le guide utilisateur de OCP et OCB
• Contenu technique (fiches techniques et vidéos) avec une introduction et 7 chapitres
• Quiz pratiquepour tester vos connaissances et votre compréhension du contenu technique à la fin de chaque chapitre
• Quiz final qui vous donne une vision finale et globale de votre compréhension de toutes les chapitres et des fonctionnalités HOMERE.

Informazioni sul corso

Questo corso obbligatorio di MSF Italia ti introdurrà agli strumenti del progetto HOPE (Health Orientation Promotion Education) ed è rivolto a tutti i volontari di MSF Italia che parteciperanno agli sportelli d’orientamento sociosanitario Hope.

Destinatario

Questo corso obbligatorio è rivolto a tutti i volontari di MSF Italia che parteciperanno alle attività dello sportello del progetto Hope. Sarà un'introduzione per una migliore comprensione del contesto dell’accesso alle cure dei richiedenti asilo e dei rifugiati in Italia, affinché di migliorare l’orientamento socio-sanitario dei beneficiari.

Durata

I partecipanti dovrebbero impegnarsi circa 5 ore e mezzo del loro tempo in due settimane.

Obiettivi di apprendimento

Al termine del corso, il partecipante dovrà essere in grado di:

• Spiegare la componente principale del contesto migratorio e le operazioni di MSF in Italia
• Riferire la panoramica del quadro giuridico per richiedenti asilo e rifugiati in Italia.
• Organizzare l'orientamento alla registrazione SSN dei beneficiari.
• Applicare misure di prevenzione e controllo delle infezioni quando si partecipa allo sportello di orientamento sociosanitario, in particolare Covid 19
• Applicare l'informativa sulla riservatezza e sulla privacy durante le attività dello sportello di HOPE.
• Gestire la banca dati (EMR Light) raccolti dopo la sessione con i beneficiari
• Interagire con i beneficiari con l'aiuto di un mediatore interculturale.

Contenuti

Il corso affronterà i seguenti argomenti:

• Numeri, rotte e provenienza della persona che migra in Europa attraverso l'Italia.
• Funzionamento di MSF nel contesto italiano.
• Descrizione del progetto HOPE.
• Descrizione del contesto del richiedente asilo e del rifugiato in Italia.
• Il quadro giuridico internazionale in materia di protezione.
• Il sistema di accoglienza e asilo in Italia.
• Vulnerabilità specifica presa in carico dal sistema di accoglienza e asilo in Italia.
• L'accesso all'assistenza sanitaria in Italia e come esercitarla
• Statuto amministrativo e l'accesso al Sistema Sanitario Nazionale (SSN).
• Tessera sanitaria NHS per stranieri senza permesso di soggiorno o popolazione europea.
• Criticità e le barriere accesso alle cure
• Elenco dei servizi sanitari territoriali
• Infezione da COVID
• Il controllo e la prevenzione delle infezioni per proteggere te stesso e gli altri
• Procedure di disinfezione e protezione
• Obiettivi e procedure di prevenzione personale
• Quadro di riferimento per la privacy e la riservatezza in Italia
• Quadro di privacy e riservatezza nelle attività quotidiane di MSF
• Modo di operare in caso di data breach
• Banca dati (EMR Light)
• Lo strumento e le varie informazioni di inserimento dati
• Aggiornamento dello strumento DB
• Mediazione interculturale e il mediatore
• Preparazione del lavoro con il mediatore interculturale
• Operare durante e dopo la consultazione, con i beneficiari grazie al mediatore interculturale

Metodologia

Durante questo corso gli studenti dovranno seguire vari problemi presentati a loro utilizzando una combinazione di materiali multimediali (video) e quiz.

Iscrizione

Questo corso è dedicato unicamente alle volontarie/i che vogliono partecipare al progetto HOPE (lo sportello di orientamento sociosanitario) già attivo in Italia.

Nel caso foste interessati vi preghiamo di mettervi in contatto con il gruppo dei volontari della vostra città che potrà fornirvi tutte le informazioni necessarie per la registrazione a questo corso.

Valutazione

Per superare questo corso gli partecipanti dovranno completare i quiz della sessione che seguono prima di passare alla seguente.

Certificazione

Dopo aver completato con successo questo corso, i partecipanti riceveranno un certificato e un badge digitale assegnato da MSF OCB.

Rilascio e aggiornamento

Questo corso è stato rilasciato a marzo 2023.

Validazione

Questo corso è convalidato per l'uso da parte dei volontari di MSF Italia.

About the Course

Target group:

Staff currently working, or planning to work within 6months, Hospital Management positions (Hospital Director, Hospital clinicallead, Hospital nursing manager, Midwife activities Manager, Hospital facilitiesManager, NAM Hospital, MAM Hospital, LOG Hospital) and Fin/HR administrators or assistants executing administrative tasksat hospital level.

Generalobjective:

This training aims at increasing the quality ofactivities implemented at hospital facility level. Participants will improvetheir management capacities and will go in depth in the specificities ofmanagement in hospital settings.

This training will contribute to create a pool ofmanagers prepared to lead complex hospitals/ secondary health care facilitieswithin the overall activities of a project.

Contents:

BLOCK 1. ProjectLogFrame in relation with secondary health care.

BLOCK 2. Qualityof care & Improvement cycle.

BLOCK 3. Quality& Safety care.

BLOCK 4. Indicators.

BLOCK 5.Logistical component.

BLOCK 6. HRComponent.

BLOCK 7. Medicalcomponent.

Training modality: Blended Training

Methodology:

The online part includes apretest based on the Hospital Management Guideline and other preparatoryactivities (readings, forums, quizzes, videos). This Online part is totallymandatory to ensure that participants are coming to the face-to-face part withthe same base-line knowledge.

The face-to-face part isbased on a multidisciplinary approach and teamwork. Participants will analyzethe challenges that MSF OCBA is facing in projects that include hospitalsettings.

Participants will apply specificmanagement tools and will be involved in different kinds of activities: a casestudy, problem-solving activities, interactive lectures with referents andadvisors, role plays and discussions.

About this course

This self-paced course aims at providing HR assistants and other HR support positions with the relevant information and skills to start their position with confidence and efficiency. It combines self-paced interactive activities and guidance for a structured conversation with the line manager on the position and project’s specificities.

Target audience

HR assistants, HRCO assistants.

Duration

This course should take no longer than 2.5 hours to complete.

Learning objectives

At the end of this course, participants will:

• have understood the key elements of MSF HR vision.
• be able to position the HR Department in the organization.
• have identified the key steps of the main HR processes (admin/ recruitment, induction/onboarding/L&D).
• have identified the different roles in a HR set-up at coordination and field level.
• have identified their main responsibilities and tasks.
• have identified the relevant HR fundamentals to use in their position.

List of contents

• MSF HR vision and main HR policies (Duty of Care, Responsible Employer, Global Workforce, Diversity-Equity-Inclusion)
• The HR Department and HR roles
• The main HR processes (admin/recruitment/induction-onboarding/L&D)
• HR assistant main tasks and responsibilities
• The HR fundamentals in assistants’ position

Methodology

Self-paced with intereactive videos and short quizzes + complementary guidance for a structured conversation with the line manager targeting the project and position specificities for each of the topics covered in the self-paced.

Certification

Upon successful completion of the course, participants will be awarded a badge and a certificate.

Validation

This course is validated by OCB.